±q¶º©±°h©Ð! Checking Out of a Hotel
9/14 ¥Í¬¡^»y
§@ªÌ Enjoy Editors
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https://www.ivy.com.tw/newsLetter/life_cont/2022052513464670127
±q¶º©±°h©Ð! Checking Out of a Hotel
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C: Clerk A: Alice
Alice walks up to the front desk of her hotel.
C: Good morning, how may I help you?
A: I¡¦d like to check out.
C: OK, no problem. May I have your name and room number please?
A: Sure. My name is Alice Smith, room number 1128.
C: All right, Ms. Smith. Please wait a moment while one of our staff checks the room. We need to make sure there is no damage. Otherwise, we¡¦ll need to charge a fee.
A: Oh, I see. Well, that shouldn¡¦t be a problem.
(Three minutes later)
C: I¡¦m afraid our staff member found that you left the room in a bad state, so we¡¦ll need to charge your card.
A: What? How is that possible? I didn¡¦t break anything. I left everything exactly how it was. Call again to make sure.
C: I see. I¡¦m so sorry. This was my fault. I must have told the staff the wrong room number.
A: You almost charged me money for something I didn¡¦t do. This is quite unprofessional.
C: I¡¦m very sorry. I would like to offer you a discount on your next stay here, if you should decide to stay again.
A: Since you are so sincere, I can accept it and forgive you. Please be more careful next time.
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Words in Use
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offer [£¿Èøfɚ]
vt. ´£¨Ñ
n. ´£Ä³¡A¥D°Êªí¥Ü
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accept [ək£¿sÈ÷pt]
vt. ±µ¨ü
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charge [tÈõɑrdʒ]
vt. & vi. ¦¬¶O¡F¥R¹q
vt. ±±¶D
n. ¦¬¶O¡F±±¶D¡Ft³d
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damage [£¿dæmÈþdʒ]
n. & vt. ¯}Ãa¡A·lÃa¡]¦Wµü¬°¤£¥i¼Æ¡^
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fault [fÈølt]
vt. ¬D¥X¤ò¯f
n. ¹L¥¢¡]¤£¥i¼Æ¡^¡F¯ÊÂI
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state [stet]
vt. ¡]¥¿¦¡ªº¡^³¯z¡AÁn©ú
n. ª¬ºA¡A±¡ªp¡F°ê®a¡F¡]¬ü°êµ¥°ê®aªº¡^¦{¡A¨¹
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sincere [sÈþn£¿sÈþr]
a. ¸ÛÀµªº¡A¸Û¼°ªº
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discount [£¿dÈþskaÈýnt]
n. §é¦©
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exactly [Èþg£¿zæktlÈþ]
adv. ºë½T¦a¡A§¹¥þ¦a
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unprofessional [͵ʌnprə£¿fÈ÷Èõən!]
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Practical Phrases
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You¡¦d better make sure (that) all the answers are correct.
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Thank you for _________ me such a good job opportunity.
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The repairman ________ us NT$750 to fix our TV.
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